Sportsbet Terms and Conditions – Know Before You Play

1. Acceptance of Terms

By accessing, registering on, or using the Sportsbet platform in any way — including placing bets, playing casino games, using the mobile app or browsing the website — you confirm that you have read and agree to be bound by these Terms and Conditions in full.

These terms apply to all users of the Sportsbet platform regardless of how they access it, whether through the desktop website or the Android and iOS mobile app. These terms are written in English and apply to players using the platform from Pakistan.

Sportsbet reserves the right to update these terms at any time. Continued use of the platform after an update is published constitutes acceptance of the revised terms. We recommend checking this page periodically for any changes.

2. Eligibility & Registration

To register and use the Sportsbet platform you must meet all of the following requirements:

• You must be at least 18 years of age. This is a strict minimum age requirement with no exceptions.
• You must be a human individual — registrations by automated scripts, bots or on behalf of third parties are not permitted.
• You must provide accurate, complete and truthful information during the registration process.
• You must not already have an existing account on the Sportsbet platform. Only one account per person is permitted.
• You must not be on any self-exclusion list applied by Sportsbet.

During registration you will be required to provide your name, date of birth, contact details and a valid payment method. You may be asked to verify your identity at any stage by submitting a copy of a valid government-issued identification document. Failure to complete verification when requested may result in account suspension until the process is completed.

3. Account Rules

One Account Per Person

Each individual is permitted to hold one account on the Sportsbet platform. Creating multiple accounts, whether in your own name or under different identities, is a serious breach of these terms and will result in immediate closure of all associated accounts and forfeiture of balances.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Sportsbet will never ask you for your password via email, live chat or any other communication channel. If you suspect your account has been accessed without your authorisation, contact support immediately via live chat.

We strongly recommend enabling two-factor authentication (2FA) in your account settings. This adds an extra layer of security by requiring a one-time code at login on any new device.

Accurate Information

All information you provide to Sportsbet must be accurate and kept up to date. If your contact details change, update them in your account settings promptly. Providing false information, including a false date of birth, is grounds for immediate account closure.

4. Deposits & Payments

All deposits on the Sportsbet platform are processed in Pakistani Rupees (PKR). There are no currency conversion fees. The following payment methods are supported for deposits:

• JazzCash — instant deposit confirmation
• Easypaisa — instant deposit confirmation
• Raast — near-instant processing
• Bank Transfer — processing time varies by bank
• Debit/Credit Cards — subject to card issuer processing times
• Mobile Wallets — processing times vary by provider

Minimum and maximum deposit amounts apply and vary by payment method. These are displayed on the deposit screen when you select your preferred method. Sportsbet does not accept deposits from payment methods that are not registered in your own name. Third-party deposits are not permitted and any funds received from a third-party source may be returned and the account suspended pending investigation.

Sportsbet reserves the right to carry out identity and payment verification checks before processing any deposits or withdrawals. This is a standard security measure to protect all account holders.

5. Withdrawals

Withdrawals are processed in PKR back to the same payment method used for the deposit where possible. This is a standard anti-money laundering measure. Withdrawal requests are reviewed and processed as quickly as possible. JazzCash and Easypaisa withdrawals are typically completed within minutes of approval. Bank transfers may take longer depending on your bank.

Minimum and maximum withdrawal amounts apply and are stated on the withdrawal request screen. Sportsbet reserves the right to request identity verification documents before processing any withdrawal, particularly for larger amounts or where account activity triggers a routine security review.

Bonus funds and winnings derived from bonus play may be subject to wagering requirements before they can be withdrawn. Full details of any applicable wagering requirements are stated in the relevant promotion terms. Free bets and bonus credits are not withdrawable directly — only net winnings from bonus play may be withdrawn after wagering requirements are met.

For full details on processing times and limits, visit the Withdrawal page.

6. Betting Rules

Sports betting on the Sportsbet platform is subject to the following general rules in addition to any sport-specific rules that apply:

• All bets are placed at the odds displayed at the time of confirmation. Odds may change between the time you select them and the time you confirm your bet — you will always see the final odds before confirming.
• Once a bet is confirmed, it cannot be cancelled or amended unless the cash-out function is available and you choose to use it before the bet settles.
• In-play bets are subject to slight delays due to live data processing. Bets placed during this delay may be accepted or rejected at the platform's discretion.
• Sportsbet reserves the right to void any bet placed on an event affected by corruption, match-fixing, technical error or circumstances beyond our control.
• Maximum stake limits apply per bet and per event. These are displayed on the bet slip before confirmation.
• Accumulator bets require all selections to win for a return. If any leg of an accumulator is voided, that leg is removed and the bet recalculated with remaining selections.

Cricket markets — including PSL, T20 internationals and Test matches — are covered with detailed in-play options. Ball-by-ball betting during PSL fixtures is subject to the in-play rules above. Early cash-out is available on selected markets and displayed on the bet slip when eligible.

7. Casino & Slots

Casino games including slots, live Blackjack, Roulette, Baccarat and live game-show titles are available on the Sportsbet platform. All casino games are powered by third-party game providers. The rules of each game are displayed within the game interface before play begins.

Casino games use Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino tables are streamed in real time from professional studio environments. All games are played in PKR from your Sportsbet account balance.

• Minimum and maximum bet limits within casino games are set by the game provider and displayed in the game interface.
• In the event of a technical failure during a casino game session, the round is voided and any stake is returned to your account balance.
• Attempting to exploit technical errors or use any software vulnerability to gain an unfair advantage in casino games is prohibited and will result in immediate account closure and forfeiture of any winnings obtained.

Your casino and sportsbook balance are shared — there is no need to transfer funds between separate wallets. All casino activity is recorded in your account transaction history.

8. Bonuses & Promotions

Sportsbet offers various promotions including welcome bonuses, PSL odds boosts, accumulator bonuses, reload bonuses and other time-limited offers. All promotions are subject to individual terms that are published alongside each offer on the Promotions page.

General Bonus Conditions

• Each promotion is available once per player unless stated otherwise in the specific promotion terms.
• Bonus funds must be wagered the specified number of times before any withdrawal can be made. Wagering requirements and eligible markets are stated clearly in each promotion's terms.
• Sportsbet reserves the right to withdraw any bonus from an account if there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, placing bets on both sides of the same market to fulfil wagering requirements with minimal risk, or any other pattern of play designed to exploit bonus terms rather than engage with the platform in good faith.
• Bonus funds are not withdrawable directly. Only winnings generated from bonus play, after wagering requirements are satisfied, are eligible for withdrawal.
• Bonuses have an expiry date. Any bonus balance remaining after the expiry date will be removed from your account automatically.

9. Responsible Gaming

Sportsbet is committed to promoting responsible gaming. We provide tools that allow you to manage your play within limits you are comfortable with. These tools are available directly from your account dashboard and can be applied at any time:

• Deposit Limits: Set a maximum daily, weekly or monthly deposit amount. Once set, a deposit limit can be reduced immediately but increases require a cooling-off period before taking effect.
• Session Time Reminders: Set a reminder that notifies you when you have been active on the platform for a defined period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Short-term breaks and longer exclusion periods are both available. Self-exclusion takes effect immediately.

If you feel that your betting or casino activity is becoming difficult to manage, we encourage you to use these tools or contact our support team for assistance. Visit our dedicated Responsible Gaming page for full information on all tools and guidance available.

The Sportsbet platform is strictly for personal entertainment. It is not a source of income and past results do not indicate future outcomes. Always set a budget before playing and only bet what you can genuinely afford to lose.

10. Prohibited Conduct

The following actions are strictly prohibited on the Sportsbet platform. Engaging in any of these will result in account suspension or permanent closure, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account under any name or identity.
• Providing false, misleading or fraudulent information during registration or at any point of identity verification.
• Using another person's payment method or account details for deposits or withdrawals.
• Placing bets on behalf of another person, whether on their account or yours.
• Using automated software, bots, scripts or any other automated means to interact with the platform.
• Attempting to manipulate or exploit betting markets, including placing bets on both sides of the same outcome to guarantee a return.
• Attempting to hack, reverse-engineer, scrape or otherwise interfere with the platform's technical infrastructure.
• Engaging in money laundering, fraud or any other illegal financial activity through the platform.
• Using the platform if you are under 18 years of age.
• Abusing, threatening or harassing Sportsbet staff or other users through any channel.

11. Account Closure

You may request closure of your Sportsbet account at any time by contacting our support team via live chat or email. Before closure is processed, any pending bets will be settled normally and any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method.

Sportsbet reserves the right to close or suspend any account at its discretion, without prior notice, where:

• A breach of these Terms and Conditions has occurred or is suspected.
• Fraudulent, abusive or suspicious activity is detected on the account.
• The account holder is found to be under 18 years of age.
• An account has been inactive for an extended period and has a zero balance.
• Regulatory, security or legal requirements make it necessary.

Where an account is closed by Sportsbet due to a breach of these terms, any bonus balances and winnings derived from bonus play may be forfeited at Sportsbet's discretion. Real-money deposits that cannot be linked to fraudulent activity will generally be returned to the original payment method.

12. Limitation of Liability

Sportsbet provides the platform on an "as available" basis. While we make every reasonable effort to ensure the platform is accessible and functions correctly at all times, we cannot guarantee uninterrupted service. Scheduled maintenance windows and unforeseen technical issues may occasionally affect availability.

To the maximum extent permitted by applicable law, Sportsbet shall not be liable for:

• Any loss of winnings resulting from technical failures, network outages or circumstances beyond our reasonable control.
• Losses arising from your failure to maintain the security of your account credentials.
• Any indirect, consequential or incidental losses connected to your use of the platform.
• Decisions made on the basis of information displayed on the platform that later proves inaccurate due to data feed errors.

Nothing in these terms limits Sportsbet's liability for fraud, gross negligence or any other liability that cannot be excluded by law. In all cases where Sportsbet accepts liability, our maximum liability is limited to the amount of funds held in your account at the time of the relevant event.

13. Changes to These Terms

Sportsbet may update these Terms and Conditions at any time. When we do, the revised version will be published on this page with an updated effective date. For significant changes, we will make reasonable efforts to notify registered account holders via email or an in-platform notification.

Your continued use of the platform after any update to these terms constitutes your acceptance of the updated version. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure and return of any eligible balance.

We recommend bookmarking this page and reviewing it periodically, particularly before the start of major sporting events like PSL season when promotional terms may also be updated.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you would like to raise a concern about your account or a decision made by Sportsbet, our support team is available 24 hours a day, 7 days a week.

You can reach us via live chat from any page on the platform, or by email at [email protected]. When contacting us about a specific account issue, please have your registered username and the relevant transaction or bet reference number ready to help us resolve your query as quickly as possible.

For queries specifically about responsible gaming tools — deposit limits, self-exclusion or session reminders — please visit our Responsible Gaming page, or raise the topic directly with our support team who can guide you through the available options.